Customer support software
No bot ever replies to your customers.
Ever.
Everyone else is racing to put a robot between you and the people who pay you. We went the other way. The AI here works for your support team — reading the long threads, finding the answer you gave in March, drafting the boring reply for the third time today. A person edits and sends every word.
Your customer talks to a person
No chatbot, no deflection, no "was this helpful?" before a human has seen it. A real chat widget that reaches your real team.
Your agent gets the help
Catch up on a 40-message thread in fifteen seconds. See what you told this customer before. Get a draft that sounds like you and stops where judgement is needed.
You can host it yourself
Your customers' conversations, on your own machine, in your own Postgres. Turn the AI off entirely and it's still a complete helpdesk.
The part everyone else gets wrong
"Intercom is too complicated, too expensive, and it made our customers feel like they were arguing with a robot to reach us."
Support tools priced themselves like enterprise software and then spent the money making it harder to reach a human. We're building the opposite: simple enough to set up in an afternoon, cheap enough not to think about, and structurally incapable of answering your customers on your behalf.
Request access
We're onboarding a small number of teams by hand right now, so we can help you move off whatever you're on today. Tell us where to reach you.